How ordering works
Make an enquiry, keep a standing order and send changes by WhatsApp, phone or email. Spitalfields Fruit & Veg buys your order on the market floor at New Spitalfields and delivers across London and the M25 on the days agreed for your account.
Ordering, made simple.
From first message to every delivery
A café ordering a few boxes a week and a hotel ordering every morning go through the same steps, with the same person.
Enquire
Send the short enquiry form, or just WhatsApp Ben. It goes straight to him.
Set up your account
Ben calls back to agree your list, delivery days, delivery window and payment terms.
Your standing order
Your regular order is kept on file. From then on you only send the changes.
Order your way
WhatsApp after service, a call, an email, or a list built on this site and sent in one tap.
Delivered
Bought on the market floor and delivered on your agreed days.
Invoiced
Invoices on the terms agreed for your account, with your PO number if you need one.
Problems put right
Something short or not right? WhatsApp Ben with a photo and it's dealt with.
The details, agreed up front
Every account is set up around the business. These are agreed with you before your first delivery.
- Order cut-off
- Agreed with you when your account is opened
- Delivery days
- Agreed with you when your account is opened
- Delivery window
- Agreed with you when your account is opened
- Minimum order
- Agreed with you when your account is opened
- Payment terms
- Agreed with you when your account is opened
- Shorts and credits
- Agreed with you when your account is opened
Order your way
The quickest way, especially after service. Every button on this site opens a ready-written message.
WhatsApp 07940 118192Your order list
Tick what you need on the produce pages, set the quantities, send.
Open your order listAlready a customer?
The three things customers come back for, one tap each.
Ordering questions
All FAQsHow do I order?
By WhatsApp, phone or email, whichever is quickest for you. Most customers keep a standing order and only send the changes. You can also build a list on this website and send it to Ben in one tap.
What time is the order cut-off?
Your cut-off is agreed when your account is opened, so it fits your delivery round. Ask Ben for the time that applies to your area.
Is there a minimum order?
Any minimum order is agreed when your account is opened. Tell Ben what you usually use and how often.
Can I set up a standing order?
Yes. Send your regular order once and it's kept on file. After that you only send the changes, for example more limes for the weekend or no berries on Monday.
Do you show prices online?
No. Produce prices move with the market every day, so Ben prices your list when you open your account.
Talk to Ben
Tell us what you use, how often and where you are. You will hear back from Ben himself.